No, there are no fees.

You can view your current points balance through the Loyalty Programs on SAB Mobile or SAB online.

Yes, you need 17,250 points.

No, similar to other point redemption options, once the points have been redeemed, the action cannot be canceled or exchanged for other options.

No, once you redeem your ICSAB+ points and receive your visit code, you can access the ALTANFEETHI website and follow the steps mentioned above.

If you face any issues getting the invitation code, you can contact SAB customer service for support and assistance.

If you face any issues related to the “ALTANFEETHI” service, please reach out to “ALTANFEETHI” customer service for support and assistance.

You will receive your visit code immediately after your points deducted, via email and SMS.

Yes, you can make changes up to 6 hours before your flight by visiting ALTANFEETHI website and canceling the registered service. You may then reuse the same invitation code for another flight.

No. You will either be compensated with a new invitation code or have your current one reactivated to use for another flight. This can be arranged by contacting the customer service team at SAB or ALTANFEETHI directly and providing proof of flight cancellation from the airline.

Unfortunately, if you fail to show up and did not cancel the registration in advance, the invitation code cannot be reactivated or compensated.

You will enjoy a Unique Travel Experience with ALTANFEETHI:

• Lost & Found Service
• Concierge
• Hospitality
• Baggage Pick-up
• Private Travel Procedures
• Car Rental Services with Chauffeur
• Wi-Fi
• Advertising Services
• Valet Parking
• Meet & Greet
• WhatsApp Interactive Services
• Golf Carts Between The Terminal & The Gates
• Elderly & PRM Services
• Luxury Transportation Between Plane & Terminal
• Guest Services 24/7

Unique Travel Experience:

• Kids Areas
• Commercial Zone
• Private Waiting Area
• Security & immigration Areas
• Food & Beverage Areas
• Reception Areas
• ATM
• Query Ares
• VIP Entrance
• Business Center

You have the flexibility to choose whether you would like to use ALTANFEETHI service for your departure or upon your arrival.