Have questions about SAB banking services? Let us help you with these frequently asked questions.
FAQS
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SAB ATM offers you personalized Financial Services that allow you to conduct a range of transactions around the clock without having to visit the branch.
What to do if you don't have an ATM Card
Please visit any of our branches to get an instant card issued or Call SAB Phone on 8001248888 (within Saudi) +9668001248888 (outside Saudi) to request a new/replacement card.
You can also request it through SAB Online.
Once you receive your new/replacement card, you can activate it through SAB Phone or by visiting the nearest SAB Branch.
Yes, SAB clients can donate to pre-identified charity accounts through SAB ATMs.
Yes, you can get a mini-statement or request a detailed account statement to be sent by mail.
Yes, customers can make credit card payments at all SAB ATMs.
Yes, you can pay your bills through Utility payment at any SAB ATM.
Yes, you can subscribe to an IPO through any SAB ATM.
Yes, clients can make MOI payments through any SAB ATM.
Download the SAB Mobile App which will allow you to locate your nearest SAB ATM or Branch.
In the case of an ATM/CDM error or site issue, please call us on (8001212221) or send an email to (atmmonitoringunit@sabb.com) making sure to include the device number in your statement.
The daily cash withdrawal limit from ATMs is 5000 SAR or its equivalent in foreign currency. The withdrawal limit gets updated daily.
You must submit a claim to the issuing bank to start the refund process. Please note that the claim will need to be authenticated before your account can be credited.
In most cases, the amount will be credited to your account within 48 hour. If it has taken more time than that then you must submit a claim to the bank and the amount will be credited back after verifying its authenticity.
You must submit a claim to the issuing bank to start the refund process. Please note that the claim will need to be authenticated before your account can be credited.
No, CDMs can only accept SAR.
One hundred thousand Saudi Riyal
Call SAB immediately to report lost or stolen cards so that the card can be deactivated.
One hundred banknotes is the maximum a CDM will accept.
ATM ID numbers are always printed on every transaction receipt. You can also find it on the identification panel above the ATM screen.
There are a few reasons that include either:
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Saudi Awwal Bank, a listed joint stock company, incorporated in the Kingdom of Saudi Arabia, with paid in capital of SAR 20,547,945,220, commercial registration certificate 1010025779, unified number 7000018668, P.O. Box 9084 Riyadh 11413, Kingdom of Saudi Arabia, Tel. +966 11 4050677, www.sab.com, licensed pursuant to the Council of Ministers Resolution No. 198 dated 06/02/1398H and Royal Decree No. M/4 dated 12/08/1398H, and regulated and supervised by the Saudi Central Bank.
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