1. Log in to your SAB Mobile / SAB Online.
2. Then choose “ICSAB+ Loyalty Program”
3. Click on ICSAB+ Redeem points.
4. Choose “Points Exchange”.
5. Choose ‘ AlFursan Miles’ as your preferred loyalty program that you would like to transfer your points.
6. Choose the number of ICSAB+ points you would like to exchange and it will show you how many AlFursan Miles it equates to when exchange your points.
7. Enter your  AlFursan Miles membership number and your email address.
8. Click Continue & Confirm.

The points exchange transaction will be instantly. However, the points get transferred depends on the other loyalty program, and it may take up to 1 working day depending on the partner loyalty program and the bonus AlFursan Miles under this offer will be added to your AlFursan Miles membership account after the campaign ends on 31 July 2026. 

No, you cannot benefit from the bonus miles offer if the transaction was not completed within the same period of the campaign duration.

Yes, you must be a member enrolled with AlFursan Miles.

No, once the points exchange transaction is completed, it is not possible to reverse or refund the points or cancel it. It's crucial to review all entered details information carefully before proceeding with a transaction.

From ICSAB+ platform, click on points redemption and click on “points exchange” then click “View my Orders” and you will find all your request and the status.

additionally, you can verify the points/miles credited in your account from the other loyalty program.

You will find the minimum and maximum limits of the number of ICSAB+ points on the points exchange platform.

If you encounter any issues or need assistance with points exchange transaction, you may please reach out to SAB customer service to address your inquiries and promptly resolve any issues.