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- Service usage:
- The domestic airport transfer service is available locally in: Riyadh, Jeddah, and Dammam, and is valid until 30 June 2026.
- And internationally in: Dubai, valid until 30 June 2026.
- *For all other global airports the service is available until 31 December 2025.
- Usage Guidelines:
- Cardholders must download the ZAPS Premium app, register or log in, and complete the booking process.
- The customer must ensure that their application store (app store and google play) is set to Saudi Arabia, as the application is exclusively available in the Saudi store).
- Ride requests must be made at least 48 hours in advance.
- The “ride” is defined as a one-way trip from the airport to the customer's location OR from the customer's location to the airport.
- New bookings or changes must be made at least 48 hours before the scheduled ride.
- Booking cancellation must be made at least 24 hours before the booking time.
- Any cancellation within 24 hours from the scheduled booking time will be considered as usage.
- The car type and available rides will defer depending on each card type.
- By booking a service, the customer agrees to the service provider’s policy, and terms & conditions.
- The cardholder will be charged SR 1 upon registration and before each service booking. The 1 SR transaction is not refundable.
- In case of service cancellation before 48 hours of the service, the customer shall receive the refund within 30 days on his registered card on ZAPS Premium.
- The cardholder agrees to the above once he completes the registration.
- Restrictions:
- Ride availability is subject to the number of passengers and luggage restrictions based on the selected car type.
- The number of rides varies between local and international airports. Please refer to the tables above for detailed information.
- Rides are calculated on a quarterly basis, and shall be determined by the Georgian Calendar.
- Available rides will be displayed on the ZAPS Premium App. If the quarterly limit has been reached, no additional visits will be available.
- The maximum distance between the airport and the select destination is 45KM
- The availability of the service is not guaranteed, as it is served on first come basis.
- Confirmation Process:
- Upon successful booking, you will receive an SMS confirmation. Once the SMS is received, you will be able to download the voucher from the ZAPS Premium mobile application which will include details of your booking as well as Driver name & Mobile number.
- The booking is not confirmed unless an SMS is received from ZAP with the booking number
- The bank is not liable for any incorrect information entered by the customer including but not limited to: flight number, date, or time if such errors result in the booking not being confirmed.
- Service Limitations:
- SAB is not responsible for delays or cancellations caused by unforeseen circumstances, including traffic conditions, weather, or service provider limitations.
- SAB will not be liable to compensate for any missed flights, delayed drivers or any misfortunate event that happens that leads to any types of loss.
- Misuse of Service:
- The Cardholder acknowledges that any form of misuse of promotional offers, including but not limited to the application of multiple primary or supplementary cards with the intent to exploit benefits, is strictly prohibited.
- The bank retains sole discretion to determine what constitutes misuse of offers, and reserves the right to take appropriate actions, which may include suspension or termination of some card benefits /offers to be benefited from the customer.
- Complaints and Disputes
- Any issues with the service should be reported to ZAPS Premium via the in-app support.
- SAB is not directly responsible for operational issues but will ensure customer concerns are addressed.
- In case of complaint, please contact us through the bank's digital channels
Airport Transfer with your SAB Credit Cards
Traveling just became more rewarding! SAB Credit Cardholders can now enjoy airport pickup and drop-off services across the Kingdom: Riyadh, Jeddah, and Dammam and in Dubai.
How to benefit from the Service
- Download the ZAPS Premium app from the application store (app store and google play)
- Register or log in to your account.
- Select the Airport Transfer option under services.
- Enter your travel details, including:
- City and car type ((restrictions may apply for passengers and luggage).
- Terminal number and flight details.
- Customer Location (pickup, drop-off)
- Mobile number and additional driver instructions.
- Review and confirm your booking.
You will receive a confirmation SMS after 2 hours from your request. Once received, you can download a voucher directly from the application containing your booking details including driver name and mobile number for convenience.
Download the ZAPS Premium app now.
Car types, and passenger/luggage restrictions
| Travel Type | Card Type |
Quarterly Cap | Type of Car eligible for each card type | Car passenger & luggage restrictions |
| Domestic Airports | SAB MasterCard World Elite Exclusive | 12 | First Class: Mercedes S-Class or BMW 7 series Business class: Lexus-Hybrid or Lucid-Electric Family: GMC, Yukon |
Mercedes S-Class or BMW 7 series up to 3 passengers with 2 mid-size bags & 1 small bag Lexus Hybrid or Lucid Electric up to 3 passengers with 2 mid-size bags and 1 small bag GMC Yukon, up to 4 passengers with 2 big bags and 2 small bags Ford Taurus or BYD Electric, up to 3 passengers with 2 mid-size bags and 1 small bag |
| SAB Visa Signature Credit Card | 2 | Business Class: Lexus-Hybrid or Lucid-Electric Family Class: GMC, Yukon |
||
| SAB Emirates Infinite Credit Card | ||||
| SAB MasterCard World Premier Credit Card | ||||
| SAB AlFursan Black Mastercard | ||||
| SAB Visa Platinum Credit Card | 1 | Comfort class: Ford Taurus or BYD-Electric | ||
| SAB Visa Platinum Advance Credit Card | ||||
| SAB MasterCard Platinum Credit Card | ||||
| SAB Visa Cashback Credit Card | ||||
| Travel Type | Card Type |
Quarterly Cap | Type of Car eligible for each card type | Car passenger & luggage restrictions |
| International Airport | SAB Emirates Infinite Credit Card | 2 | Lexus Sedan | up to 2 passengers with 2 mid-size bags and 1 small bag |
| SAB AlFursan Black Mastercard |
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Terms and Conditions
FAQs:
The service is available to SAB credit cardholders with eligible cards:
- Domestic:
- Mastercard World Elite Exclusive: 12 rides per quarter
- SAB Emirates Infinite, SAB AlFursan black Mastercard, Visa Signature, SAB Premier: 2 rides per quarter
- SAB Advance Visa Platinum, SAB Visa Platinum, SAB Platinum Mastercard and SAB Visa Cashback: 1 rides per quarter
- Global:
- SAB Alfursan Black Mastercard and SAB Emirates Infinite Visa credit card: 2 time per quarter
The service is currently available in Riyadh, Jeddah, and Dammam within KSA and in London, Paris, Istanbul, Egypt, Dubai,Spain, Greece, Thailand and India.
You can book the service through the ZAPS Premium mobile application. Download the app from the Saudi App Store, log in or register, and follow the steps to book your airport transfer.
You will need to provide:
- City and car type.
- Terminal number, flight number, and flight date/time.
- Customer Location (pickup, drop-off)
Yes, there are certain restrictions:
In domestic airports:
- Mercedes S-Class or BMW 7 series up to 3 passengers with 2 mid-size bags & 1 small bag
- Lexus Sedan or Lucid Electric up to 3 passengers with 2 mid-size bags and 1 small bag
- GMC Yukon, up to 4 passengers with 2 big bags and 2 small bags
- Ford Taurus or BYD Electric, up to 3 passengers with 2 mid-size bags and 1 small bag
In global airports:
- Lexus Sedan up to 2 passengers with 2 mid-size bags and 1 small bag
Ride requests must be made at least 48 hours in advance.
Yes, through the ZAPS Premium application. But, the customer should reschedule at least 48 hours in advance and cancel at least 24 hours before the scheduled booking.
You will receive an SMS confirmation once your request is approved. Once the SMS is received, you can download a voucher from the application containing the driver’s details for your convenience.
Yes, there are restrictions based on the number of passengers and luggage, depending on the car type selected.
Any service-related issues should be reported to ZAPS Premium via the in-app support. SAB will ensure your concerns are addressed appropriately.
No additional rides will be added, once the annual ride limit is reached.
No, each destination is calculated as a ride.
For further assistance, please contact SAB Customer Service on our digital channels or refer to the ZAPS Premium app for support.
