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Terms and conditions:

  1. This offer is applicable for all ICSAB+ customers when exchanging ICSAB+ points to Qitaf during the campaign period from 8 June to 18 June, 2026.
  2. The customer will receive double Qitaf points when completing the points exchange transaction.
  3. Examples :
    • When exchanging 500 ICSAB+ points into Qitaf, you will get 300 Qitaf points instead of 150 Qitaf points
    • When exchanging 1000 ICSAB+ points into Qitaf, You will get 600 Qitaf points instead of 300 Qitaf points
  4. The Bonus Qitaf under this offer will be credited to the Qitaf account of the member on the same day.
  5. There is no minimum or maximum number of transactions
  6. Once the points exchange transaction is completed, it is not possible to reverse or refund the points or cancel it. It's crucial to review all entered details information carefully before proceeding with a transaction.
  7. The terms and conditions of ICSAB+ rewards program are applied.
  8. The terms and conditions of Qitaf are applied.
  9. The bank reserves the right to limit and restrict the earning, redemption or exchanging of points through ICSAB+ rewards program in case of any misuse of banking services.
FAQs:
  1. Log in to your SAB Mobile / SAB Online.
  2. Then choose “ICSAB+ Loyalty Program”
  3. Click on ICSAB+ Redeem points.
  4. Choose “Points Exchange”.
  5. Choose ‘Qitaf’ as your preferred loyalty program that you would like to transfer your points.
  6. Choose the number of ICSAB+ points you would like to exchange and it will show you how many Qitaf it equates to when exchanging with Qitaf.
  7. Enter your Qitaf membership number and your email address.
  8. Click Continue & Confirm.

The points exchange transaction will be instantly. However, the points get transferred depends on the other loyalty program, and it may take up to 1 working day depending on the partner loyalty program and the bonus Qitaf under this offer will be added to the Qitaf account by the same day.

No you cannot benefit from the bonus Qitaf offer if the transaction was not completed within the same period of the campaign duration.

Yes, you must be a member enrolled with Qitaf.

No, once the points exchange transaction is completed, it is not possible to reverse, or refund the points or cancel it. It's crucial to review all entered details information carefully before proceeding with a transaction

From ICSAB+ platform, click on points redemption and click on “points exchange” then click “View my Orders” and you will find all your request and the status.

additionally, you can verify the points credited in your account from the other loyalty program.

You will find the minimum and maximum limits of the number of ICSAB+ points on the points exchange platform.

If you encounter any issues or need assistance with points exchange transaction, you may please reach out to SAB customer service to address your inquiries and promptly resolve any issues.