Simply, you can book flight tickets, hotel stay and Car rental simply by following the below steps:

• Login to SAB Mobile or SAB online.
• From “My Banking” Click on ICSAB+ Rewards.
• Read and accept the T&Cs, if you are a new user.
• Click on “Take me to My ICSAB+ Portal”.
• From the menu, click on “Online Travel”.
• Select the required service.
• Choose the destination and date. The prices will display as ICSAB+ points.
• Enter your personal and contact information to proceed with booking hotels, flight tickets, or Car rentals.
• Confirm and instantly you will receive your Booking details at your registered email.

Yes, you will need at least 1000 ICSAB+ Points to make a redemption booking.

Simply, you can pay the remaining amount using your credit or debit cards.

aNo, there are no restrictions on the date or flight you wish to travel on (subject to flight & seat availability).

Yes, you can make a reservation for any person using your ICSAB+ Points, provided you have the minimum required ICSAB+ Points balance in your account.

You can change your booking date. However, any charges applied by the supplier will be applicable.

No. Once the booking request been made. Points or Cash payments cannot be refunded.

Yes, hotels can a reservation or change the date of stay within the specified period, the specified points, but the ICSAB that have been redeemed are no refundable, and terms and conditions apply.

1,000 minimum Points required for hotel booking. Each hotel requires a different number of Points based on the booking request.

You may be able to change the dates of your stay within the specified period by the hotel during the booking. As per the Term & Condition of your stay booking.

If you need any further assistant in your booking, you can contact the online travel center at 8008500900 or from overseas +44 1615181006.

To change the booking dates please check the Terms and conditions, you can contact us on 8008500900 or from overseas +44 1615181006.

Yes, the reservation could be canceled however, Points redeemed for car rental are non-refundable. ICSAB+ program Terms and conditions apply.

Simply, you can get several e-vouchers from more than 150 merchants, by following the below steps:

• Login to SAB Mobile or SAB online.
• From “My Banking” Click on ICSAB+ Rewards.
• Accept the T&C’s if you are a new customer.
• Click on “Take me to My ICSAB+ Portal”.
• From the menu click on “E-vouchers/e-Gifts”.
• Choose the merchant, and select the e-voucher SAR value.
• Enter your information, then confirm your request.
• You will receive e-mail & SMS contain the e-voucher.

Once your redemption is completed, an email and message containing the e- Voucher with a barcode will be forwarded to your registered contact details. You can use your e-voucher online or scan it at our merchant store. “You can use the e-voucher one time only”.

Yes, E-vouchers can be used by family members and friends, as long as it still valid, and have not been used.

You can resend or view the voucher through the following steps:

Log in to ICSAB+ portal, click on E-vouchers option then click on the menu option at the top of the page and select redemption history.

No, once the E- voucher request has been redeemed, the E-voucher cannot be refunded, changed, extended or cancelled. Please note, Terms & conditions of retailers apply.

Each voucher contains different terms and conditions based on the merchant. Please check the terms and conditions mentioned in the E-voucher prior redeeming your points.

You can redeem your points for Instant "ICSAB+ CA$H" by following the below steps:

• Log in SAB online or SAB mobile /Using your credential, then click on “Loyalty program”.
• Select “ICSABB+ CASH” option.
• List of available accounts & credit cards will show, Click on the preferred Account or Credit Card you wish to be credited with Cashback amount.
• Click on “Select Amount” drop down list and choose the preferred amount of ICSABB + points to be redeemed.
• Verify the request details and click proceed.
• Final confirmation page will be displayed “All Done!”.

Every 1,000 points you collect equivalent to SAR 70 for ICSAB+ CASH Redemptions. Multiple requests could be made as long as you have the required points balance.

Once you have made the redemption request online, Instantly the cash will be deposit into your account or credit cards.

Rarely technical issue occurs during the instant ICSAB+ CA$H deposit process, yet if this happens for any reason the process of cash deposit will treated as normal and would takes 3 working days’ maximum.

You can Redeem your ICSAB+ points for Cash simply by following the below steps:

• Login to ICSAB+ portal.
• From the menu click on “ICSAB+ CA$H”.
• From the list choose the Card or Account to deposit the Cash.
• Choose the ICSAB+ CA$H amount (200 up to 25,000) SAR.
• Click on “continue” then confirm to process your request.
• The cash will be deposit to your account/card within 3 working days.

Yes, the minimum amount that can be cashed is SAR 200 which is equivalent to 2,858 ICSAB+ points.

Once you have made the redemption request the cash will be deposit into your account or credit cards within 3 working days.

Please note, using SAB mobile or SAB online will enable you to get instant cashback.

You can complete the request to donate your points simply, by following the below steps:

• Login to SAB Mobile OR SAB online.
• From the ICSAB+ portal page, go down and select “Donate ICSAB+ points”.
• Choose the charity name (Ehsan) or (Joodeskan).
• Select the donation value 500 or 2000 (Every 500 points equivalent to 50 SAR).
• Click on “continue” then ‘’confirm’’ to process your request.

Ehsan platform: Through Ehsan you can donate in a variety of fields: social, educational, health, relief, environmental, economic, technical and others. The platform follows the highest standards of transparency in administrative and financial practices and applies the highest technical standards in information security.

Joodeskan platform: You can Donate to the Joodeskan platform, which is one of the initiatives of the National Developmental Housing Corporation, which aims to provide residential charitable giving through an electronic platform that achieves transparency, accuracy and professionalism in providing charitable contributions.

There is no restriction on number of times you can redeem, as long as you have sufficient ICSAB+ points balance.

No, once the points redeemed, the request cannot be canceled or the points cannot be refunded.

Points exchange is a service within ICSAB+ Rewards program redemption options, and it allows the customers to transfer ICSAB+ rewards points to other loyalty programs such as (Airlines, Hotel Groups and Telecommunication).

-          Just follow these steps to exchange your ICSAB+ points for another loyalty program:

• Log in to your SAB Mobile / SAB Online.
• Then choose “ICSAB+ Loyalty Program”
• Click on ICSAB+ Redeem points.
• Choose the “Points Exchange”.
• Choose your preferred Loyalty program that you would like to transfer your points.
• Choose the number of ICSAB+ points you would like to exchange and it will show you how many points or miles it equates to in another loyalty program.
• Enter the other loyalty program membership number and your email address.
• Click Continue & Confirm.

The points exchange transaction will be instantly. However, the points get transferred depends on the other loyalty program, and it may take up to 1 working day depending on the partner loyalty program.  

Yes, you must be a registered member on the other loyalty program that would like to exchange your points with.

No, once the points exchange transaction is completed, it is not possible to reverse, or refund the points or cancel it. It's crucial to review all entered details information carefully before proceeding with a transaction. 

You must be a registered member in other loyalty program to be eligible for point exchange, and you may visit the Points Exchange section to view all available Loyalty programs.

From ICSAB+ platform, click on points redemption and click on “points exchange” then click “View my Orders” and you will find all your requests and their status.

Additionally, you can verify the points/miles credited in your account from the other loyalty program. 

You will find the minimum and maximum limits of the number of points on the points exchange page.

If you encounter any issues or need assistance with points exchange transaction, you may please reach out to SAB customer service to address your inquiries and promptly resolve any issues.

You can find the available loyalty programs through ICSAB+ platform.